Privacy Policy

SmartBoothDesign LLC (“SmartBoothDesign”, “we”, “us”) collects information when you interact with our website and services.

Personal information you provide:

• Name, job title, and company name
• Work email address and phone number
• Mailing address (if provided)
• Event details including show dates, venue names, and booth space dimensions
• Project requirements submitted through quote request, concept render, or contact forms

Information collected automatically:

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited, time on site, and navigation paths
• Referring website or search terms used to reach our site

We use your information to:

• Process and respond to quote requests, concept render requests, and general inquiries
• Provide pricing estimates and booth design recommendations tailored to your event
• Send project status updates, follow-up communications, and service-related notices
• Improve our website content, services, and overall customer experience
• Comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to unaffiliated third parties for marketing purposes.

Our website uses cookies — small data files stored on your browser. We use the following categories of cookies:

• Essential cookies — required for core website functionality such as session management and security. These cannot be disabled without affecting site performance.
• Analytics cookies — used by Google Analytics to collect aggregate data on how visitors interact with our website, including page views and session duration.
• Preference cookies — used to remember your settings and preferences across visits.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data including page views, session duration, bounce rate, and traffic sources.

We have enabled IP anonymization so individual IP addresses are not stored or processed by Google in identifiable form. For more information on how Google handles this data, please review the Google Analytics Privacy Policy.

Information submitted through our contact, quote request, and concept render forms is:

• Transmitted securely using TLS/HTTPS encryption
• Stored in our CRM platform (HubSpot Inc.) hosted in the United States
• Used solely to respond to your inquiry and to follow up on your project requirements
• Not shared with unaffiliated third parties without your explicit consent

We work with the following third-party service providers to operate our website and business. Each provider has its own privacy policy and data processing practices:

• HubSpot Inc. — CRM, lead management, and marketing automation (United States)
• Google LLC — Analytics and web fonts (United States)
• Vercel Inc. — Website hosting, infrastructure, and content delivery (United States and global CDN)

We retain personal information for the following periods:

• Active leads and customer records: up to 3 years after last contact
• Analytics data: 26 months (Google Analytics standard retention)
• Server and access logs: 90 days

You may request deletion of your personal information at any time by contacting us at the address below. We will process your request within 30 days, subject to any applicable legal retention obligations.